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Question Paper
Questions 1 - 5
Customer Details:
They will be coming to London on (1) .........
He's going with his sister and his (2) ........
Tour Details:
Bus Tour
The cost is (3) £ ......... for adults and (4)  £ ...... for children
Tours start at 7am and finish at (5) .......
Questions 6-8
Choose TWO letters A-G.
6-8. Which three places would the tourist like to see?
A Buckingham Palace
B Big Ben
C Harrods
D Houses of Parliament
E Hyde Park
F St Paul's Cathedral
G London Eye
Questions 9-10

Choose the correct letter A, B or C.

9. How will the tourist buy the tickets?
A By phone
B Online
C On the bus
10. How long before he leaves should he buy his tickets?
A 1 week
B 6 weeks
C 3 months
  • Agent
    Hi, London Premier Tours. How can I help?

    Tourist
    Hi, I’m coming to London with my family and we’d like to see the city. We just wanted some information on the best way to do this.
    Agent
    Ok, I’ll see if I can help. Firstly, when are you coming and for how long?
    Tourist
    Let me see, we’re leaving the US at the end of June. We’re going to stay with friends in Oxford for a week, so we’ll arrive in London around 10th July Q1 . It will just be for a few days as we fly to Paris on the 13th July.
    Agent
    And how many people?
    Tourist
    I’m coming with my sister and our parents. Q2
    Agent
    And do you know what kind of things you want to see when you are here? Is there anything in particular?
    Tourist
    Not really, we just want to see the main sites, you know, historical places I guess. The places that London is famous for.
    Agent
    Well as you only have a short amount of time, the best way to do that is probably by a bus tour. The tour costs 29 pounds for adults and 14 pounds for children for the day Q3-Q4 .
    Tourist
    What time does it start?
    Agent
    Well, basically the ticket is valid for the whole day. The first bus is at 7am, but buses depart every 20 minutes throughout the day up until 4pm. Sorry, I mean 6pm – it’s Summer now, so the buses run later Q5. So you can start and finish whenever you want within those times.
    Tourist
    So do you have to stay on the same bus the whole time?
    Agent
    No, no. It is a hop-on, hop-off service. So you can get off at whichever stop you like. You can then stay there as long as you like, and then get back on another bus when it arrives.
    Tourist
    Oh, ok, I see what you mean
    Tourist
    What sites do you see on the tour then?
    Agent
    That depends on which route you choose. There are three routes and we call them the red, yellow and blue routes. There are many attractions, but the main attractions on the red route are St Paul’s Cathedral, the London Eye and Buckingham Palace.
    Tourist
    I’m not too worried about the Cathedral, but I know my parents would enjoy the London Eye, so we'd better see that Q6. What about the other routes?
    Agent
    The most famous places on the yellow route are Big Ben and the Houses of Parliament Q7-Q8.
    Tourist
    Ah, both of those would be interesting to see. And the Blue route?
    Agent
    Harrods and Hyde Park Corner are on that route.
    Tourist
    I’d like to see Harrods, but I don’t think we’ll have time for shopping and I don’t know Hyde Park so we’ll not go on that route. So we’d probably choose the red or yellow. What do we have to do about booking?
    Agent
    If you want to book you can do that with one of our customer service operators on the phone. Or otherwise you can go to our website and book. Some people just arrive on the day and buy a ticket on the bus, but if it’s full you may not be able to get a seat.
    Tourist
    Probably best if we book in advance then, so I’ll do it on the internet in Q9 a few weeks when we know exactly what dates we’ll be there.
    Agent
    Ok, well it can get very busy in the summer over the three months of June to August, so it’s probably best to book at least a week before you come. Q10 But you still have about 6 weeks before you leave so you have plenty of time to think about it.
    Tourist
    Ok, thanks, you’ve been a great help.
  • Questions 1 - 5
    Customer Details:
    They will be coming to London on (1) .....10th / 10 July.....
    He's going with his sister and his (2) .... parents....
    Tour Details:
    Bus Tour
    The cost is (3) £ ...29...... for adults and (4)  £ ..14.... for children
    Tours start at 7am and finish at (5) ... 6pm....
    Questions 6-8
    Choose TWO letters A-G.
    6-8. Which three places would the tourist like to see?
    A Buckingham Palace
    B Big Ben ✔️
    C Harrods
    D Houses of Parliament ✔️
    E Hyde Park
    F St Paul's Cathedral
    G London Eye ✔️
    Questions 9-10

    Choose the correct letter A, B or C.

    9. How will the tourist buy the tickets?
    A By phone
    B Online ✔️
    C On the bus
    10. How long before he leaves should he buy his tickets?
    A 1 week ✔️
    B 6 weeks
    C 3 months

You will hear a tourist talking to a London Tour Company in order to organise a tour of the popular sights of London.