WOMAN
Good morning, Travel Link. How can I help you?
MAN
Good morning. I live in Bayswater and I’d like to get to Harbour City tomorrow before 11am.
WOMAN
Well, to get to Bayswater …
MAN
No, no. I live in Bayswater – my destination is Harbour City.
WOMAN
Sorry. Right; so that’s Bayswater to Harbour City. Are you planning to travel by bus or train?
MAN
I don’t mind really, whichever option is faster, I suppose.
WOMAN
Well, if you catch a railway express, that’ll get you there in under an hour … Let’s see – yes, if you can make the 9.30am express, I’d recommend you do that.
MAN
Great. Which station does that leave from?
WOMAN
Helendale is the nearest train station to you.
MAN
Did you say Helensvale?
WOMAN
No, Helendale – that’s H-E-L-E-N-D-A-L-E
MAN
What’s the best way to get to the Helendale station then?
WOMAN
Well, hang on a minute while I look into that … Now, it seems to me that you have two options. Option one would be to take the 706 bus from the Bayswater Shopping Centre to Central Street . When you get there, you transfer to another bus which will take you to the station. Or, the second option, if you don’t mind walking a couple of kilometres, is to go directly to Central Street and get straight on the bus going to the train station.
MAN
Okay. Which bus is that?
WOMAN
The 792 will take you to the station
MAN
I guess the walk will be good for me so that might be the better option. What time do I catch the 792?
WOMAN
There are two buses that should get you to the station on time: one just before nine o’clock and one just after. But look, at that time of the morning it might be better to take the earlier one just in case there’s a traffic jam or something. The 8.55 is probably safer than the 9.05.
MAN
Yeah, I don’t want to the miss the train, so I’ll be sure to get on the five-to-nine bus.
Before you hear the rest of the conversation, you have some time to look at questions 6 to 10.
[20 seconds]
Now listen and answer questions 6 to 10.
MAN
By the way, how much will I have to pay in fares?
WOMAN
Well, you can get a ticket on the bus for $1.80 cash and you’ll need $10 each way for the train. Wait, do you have a Travel Link Card?
MAN
No, but I can get one before tomorrow.
WOMAN
Okay, well that’ll make it considerably cheaper then. The bus will cost $1.50 each way, and the train will be – the train to Harbour City will … still cost $10.00 because you’ll be travelling during peak hours in the morning, so no savings there, I’m afraid. However, if you could come back at an off-peak time …
WOMAN
Well, if you could start your return journey before 5pm or later than half past 7 in the evening …
MAN
Actually, I wasn’t planning on coming back till at least 8 o’clock anyway.
WOMAN
In that case, you can make quite a saving if you use your Travel Link Card. You did say you were planning to purchase one, didn’t you?
MAN
Yes, I’ll pick one up later today
WOMAN
Good – that would mean that your return train journey would only cost you $7.15 with your card.
WOMAN
Is there anything else I can help you with?
MAN
Actually, there is. Do you know if I can use the Travel Link Card on ferries?
WOMAN
If you’re thinking of the Harbour City ferries that go back and forth between the north and south bank, those are the commuter ferries, then yes. A one-way trip costs $4.50 but with your card you’d make a 20% saving and only pay $3.55.
MAN
So, $3.55 for the commuter ferry …What about the tour boats?
WOMAN
You mean the tourist ferries that go upriver on sightseeing tours? No they only take cash or credit card. They’re not part of the Travel Link Company.
MAN
Oh, I see. I don’t suppose you know the cost of a tour?
WOMAN
In actual fact, I do, because I took a friend on the trip upriver just last week. We decided on the afternoon
tour and that was $35 each but I understand that you can do the whole day for $65.
MAN
Thank you. You’ve been a great help.
WOMAN
My pleasure. Enjoy your day out.