Practice Test 2

Question Paper

Q1. Enquiry regarding holiday in ........

Q2. Number of people: .......

Q3. Kind of accommodation needed: .......

Requirements

Q4. Price (£): .......

Q5. Location: .......

Q6. Customer´s name: .......

Q7. Enquiry made in : .......

Q8. When would Susan and her friends travel cheaper? .......

Q9. How far from the beach is the accommodation offered? .......

Q10. Who has already visited Greece? .......

Q11. What will Susan have to do before phoning Arnold again? .......

Transcript Solution

Assistant

Worldbridges Travel Agency...Good morning. Can I help you?

Susan

Yes, I need some information, please.

Assistant

yes?

Susan

Well, I know it's rather late for a reservation, but we are three Q2 friends..., and we'd like to travel to Greece Q1 next July...

Assistant

Let's see... Where would you like to stay?

Susan

We've been told Mykonos is one of the best islands in the Mediterranean.., would that be possible?

Assistant

Quite difficult in July...., would you like to stay at a hotel?

Susan

We'd rather make a self-catering arrangement...

Assistant

Are you thinking of a villa or an apartment?

Susan

I guess a small apartment Q3 will be cheaper...

Assistant

Provided it's not during July, yes...You know prices are lower out of season...How long would you like to stay?

Susan

About a fortnight, but it might be difficult to change dates, you know, we are three and have different times available...

Assistant

I see..., how many did you say were in the party?

Susan

There'll be three of us..., all girls, so we need a safe place near the beach. Q5 But we cannot spend more than £100 Q4 a day...

Assistant

For that price you won't have many options, I'm afraid, but let me find out... If you could arrange to make it in late June. Q8..I might have a bedsitter for £75... It could accommodate 3 single beds, and it's 5 minutes' walk Q9from the main beach in Mykonos...

Susan

I'd love that!... What's the name of the beach, have you got it handy?

Assistant

yes, "Super Paradise"..., have you heard about it?

Susan

Yes! My parents Q10 went there on their honeymoon ...and they still keep advising people to visit it! Anyway, I need to talk it over with my friends, though. One of them works during June, she might not be able to change dates...

Assistant

Well, contact your friends Q11 , come to an agreement and give me a ring again... My name is Arnold Smith, you'll find me here any working day from 10 am to 6 pm, but not on Saturdays... Remember we only have a month left Q7 , so you need to make up your minds I'd say today or tomorrow!

Susan

I will, thank you, Arnold, you've been very kind!

Assistant

Wait ! You haven't given me your name...

Susan

Sorry..., I am Susan Perkins, from Kensington. Susan Perkins Q6, P-E-R-K-I-N-S. I'll get back to you tomorrow without fail, Arnold, thank you again, bye!

Q1. Enquiry regarding holiday in ..Greece......

Q2. Number of people: ....three...

Q3. Kind of accommodation needed: ..apartment.....

Requirements

Q4. Price (£): ..100.....

Q5. Location: ...near the beach....

Q6. Customer´s name: ....Susan Perkins...

Q7. Enquiry made in : ..April.....

Q8. When would Susan and her friends travel cheaper? ....in late June...

Q9. How far from the beach is the accommodation offered? ..5 minutes' walk.....

Q10. Who has already visited Greece? ..Susan's parents.....

Q11. What will Susan have to do before phoning Arnold again? ...contact her friends....